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The Basics
Level 2 Skills
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THE BASICS
Essential Skills include the ability to read, write and speak in English and to use mathematics at a level necessary to function and make progress at work and in society in general.

Essential skills :
Numeracy
Literacy
Speaking and Listening
English for speakers of other languages (ESOL)
Basic ITC skills

Although many jobs in the sector are very practical by nature and different to those of office jobs, essential skills are equally important in our sector. The majority of jobs are likely to be customer facing, therefore strong communication skills are vital if you are to be successful in the industry.


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