This pack includes all of the materials that learners will use and need:
- before the training (e.g. workbooks, quizzes and course reading).
- during the training (e.g. manual, dvds, online video footage, worksheets and PowerPoint handouts)
- after the training event (case study activities, theory tests, learning journals, log books)
Please note that this information may be given in different modes of communication such as email, printed or multi-media.
A sample learner pack can be one section or multiple and may include:
Section 1: (generic and should not need to change)
- Introduction to company (including mission statement and how you will achieve this)
An inviting introduction to the company that tells the learner what the company does, their values and their purpose.
- Pre-course instructions
These will cover a range of important practical information for the learner, such as:
- Timetable - this should include a breakdown of sessions with times, including break times, which can be included in the total learning time.
- Pre-course reading instructions if applicable
- Suitable attire
- Equipment or preparation needed, for example gym kit or pens, paper, etc.
- Pre-course reading (optional)
Provide any pre-course reading that learners will be required to complete before attending face-to-face training. Please note these hours can contribute towards the total learning hours, but must be reflected in the lesson plans. Any pre-course reading should include learning checks to ensure it has been completed, saving time during face-to-face training.
- What is expected of the learner
A statement that sets out what is expected of each learner in relation to punctuality, practical sessions, home-study tasks and adhering to policies such as equal opportunities and health & safety.
- What is expected of the tutor
A statement what sets out what the learner can expect from the tutor in relation to the teaching, support, punctuality and adhering to equal opportunities and health & safety policies.
- Equal opportunities
A statement of the company's equal opportunities policy that tutors and learners must adhere to over the course of the training and assessment.
- Learning support & reasonable adjustments
A statement that describes how the learners will be able to access individual learning support, with some permissible adjustments to the training and/or assessment.
- Complaints procedure
Instructions on how a learner may make a formal complaint in relation to training or assessment.
- How the company will quality assure training provision
A company statement of commitment assuring learners they will receive the best quality of training, assessment and resources, across all venues and tutors.
Section 2 – Resource manual (this will change depending on the course)
- Contents page
A clear list of the different sections and content within the manual, with page numbers to make it easy for the learner to find the information they want.
- Training specific information: text, diagrams, pictures, examples, learning checks etc.
All learner manuals should be technically correct, professionally presented, up to date and appropriate for the CPD activity. In addition, evaluators will be checking that the manuals are page numbered, grammatically correct, free from spelling mistakes, in printed format rather than photocopied and easy to read. All manuals should contain a contents page and be referenced, preferably using the Harvard system.
- Use of images
All images used should be your own. If they have been taken from other sources, permission should be sought from the owner and they must be appropriately referenced (see below).
- Referencing (applicable to all submissions)
ALL figures/diagrams/illustrations and material used from other sources must be acknowledged and correctly referenced. A page providing a summary of references and named authors should be included. Any training provider found to be using another's work without permission will have their submission referred for resubmission.
Although there are many different systems of referencing, the Harvard system is the most commonly used and you may wish to refer to this. Whichever method you choose to reference your work, the most important factors are consistency and the fact that you are acknowledging where you sourced the information.
- Bibliography (applicable to all submissions)
A bibliography is a list of books, articles and other sources you have used when writing a manual or learning resource. It is normally positioned at the end of the resource.
Bibliographies must be presented in a specific style and they are essential to any manual/learning resources:
- To give credit to/acknowledge your sources of information
- To help readers to find and read your sources
- To avoid being accused of plagiarism
- Use of images
Section 3 – Practical/theory assessment (if applicable)
- What the learner will be assessed on
- Invigilation guidelines and assessment procedures
- Sample of practical assessment observation checklist (if needed)
- Mock theory paper (if needed)
- Notes and areas for learner to record data (if needed) for case study work or assignments