The two day WorldHost customer service training is developed by NITB and People 1st, the sector skills council for hospitality, passenger transport, travel and tourism, and designed for people working in any industry where the quality of front-line customer service is key to business success.
If you are currently employed in a private organisation in Northern Ireland within the tourism sector, then the cost of WorldHost customer service package could be as little as £20. This is thanks to funding from the Department for Employment in Learning in Northern Ireland negotiated by SkillsActive Northern Ireland.
The programme includes:
The support is available to a limited number of applicants for training received until the end of March 2012.